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Title
Text copied to clipboard!Delivery Supervisor
Description
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We are looking for a Delivery Supervisor responsible for efficiently managing the delivery processes of the company’s goods and services. Your main task will be to ensure timely and quality deliveries, supervise couriers and drivers, and optimize routes to enhance efficiency. You will interact with logistics, warehouse departments, and customers, resolve arising issues, and maintain a high level of service. Strong team management skills, analytical thinking, and the ability to work in a dynamic environment are essential. If you are ready to take responsibility for organizing deliveries and want to grow in the logistics field, we look forward to your application.
Responsibilities
Text copied to clipboard!- Organize and supervise the work of couriers and drivers.
- Plan and optimize delivery routes.
- Ensure timely and quality delivery of goods.
- Communicate with customers to resolve delivery issues.
- Monitor compliance with safety and quality standards.
- Maintain reports and analyze delivery metrics.
- Train and motivate delivery staff.
- Handle operational problems and conflicts.
- Collaborate with other company departments.
- Implement improvements in the delivery process.
Requirements
Text copied to clipboard!- At least 2 years of experience in logistics or delivery management.
- Knowledge of delivery organization and warehouse logistics.
- Skills in route planning and optimization.
- Ability to manage and motivate a team.
- Good communication and stress resistance.
- Proficiency in PC and logistics software.
- Responsibility and attention to detail.
- Willingness to work in a dynamic environment.
- Higher education is a plus.
- Driver’s license category B.
Potential interview questions
Text copied to clipboard!- What experience do you have managing delivery teams?
- What methods do you use to optimize routes?
- How do you handle conflict situations with customers?
- Which logistics software are you familiar with?
- How do you motivate employees to meet targets?
- Tell us about your experience with reporting.
